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Doh!!
Apr 15, 2012 13:26:25 GMT -4
Post by osidak on Apr 15, 2012 13:26:25 GMT -4
Got the point on my build where I was setting up the head - getting all the linkages level ect. Learned an old friend of mine was into heli's as well so I asked him to help me out. Had a fun morning - Hadn't seen him in a while so we got to catch up and I was able to learn what I needed to know.
In the process however we discovered my swash plate was a little funky. the bearing that is inside the lower portion of the swash plate was loose and could be easily pushed down until the upper portion bottomed out (metal on metal contact where it should not be)
Looking at it it appears that to seperate the two pieces that you could use a spanner of some sort to screw them apart but it was on tight enough we could not get it apart (was thinking we could use green locktite to get them to stay together)
Guess I will be calling RCA tomorrow to see about getting a replacement or failing that order an align part.
We got everything leveled on the head and where to take care of pitch adjustments but we both ran out of time.....
Also one of friends suggested we change out the skids as well as he flies a 700 and snapped one of his skids recently
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Doh!!
Apr 15, 2012 15:46:32 GMT -4
Post by Dr. Evil on Apr 15, 2012 15:46:32 GMT -4
Give them a call tomorrow, they'll get you taken care of. Good luck...let us know how everything turns out.
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Doh!!
Apr 16, 2012 12:05:12 GMT -4
Post by osidak on Apr 16, 2012 12:05:12 GMT -4
What time do they start answering phones?
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Doh!!
Apr 16, 2012 14:36:05 GMT -4
Post by Dr. Evil on Apr 16, 2012 14:36:05 GMT -4
What time do they start answering phones? 12:30 EST
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Doh!!
Apr 16, 2012 14:40:27 GMT -4
Post by Valkman on Apr 16, 2012 14:40:27 GMT -4
Don't worry about the swash RCA will sort it like Doc says. As for the skids I don't know of any problem there either. I have the 500 and 600 and there good. Who is your friend with the 700 get him to join here if he is not already he is more than welcome.
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Doh!!
Apr 16, 2012 23:59:50 GMT -4
Post by osidak on Apr 16, 2012 23:59:50 GMT -4
The guy with the 700 is a friend of friend - never met him. Placed a call to him to ask about the swash on Sunday while my friend was helping me with my 600.
They answered shortly after I posted my last message. No fuss on getting a new one. They pulled up my order and said they would ship one out today. Hope to get it before next weekend so I get back over to my friends house and see if we can get it finished up and maiden it.
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Doh!!
Apr 25, 2012 15:42:48 GMT -4
Post by osidak on Apr 25, 2012 15:42:48 GMT -4
Well it has been 8 shipping days since they said they would ship it. Still have not gotten it. Kudos they stand behind the product and all but at 8 days and waiting I am not sure the "warranty" is worth it.
I placed an order with another company that same day and got those items in 2 days
What I fear though is that it will eventually come and have the same issue. The only other thing I have called about were the push rods for the aileron and pitch servo linkage (mine shipped 3mm shorter than needed) and the ones they sent ended up still being 2mm shorter.
one day I will get this bird in the air
Oh as an aside I just called - the person that answered was very friendly but could not help me. I am awaiting a call back from Robert.
edit - Robert just called me back - Said it shipped yesterday...... a week and 1 day later. If I had know it was not in stock I would have added an align one to my order and been all set.
Oh well - The RCA folks do stand behind the product - hope it comes in and is not suffering the same issue.
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