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Post by Dr. Evil on May 28, 2012 8:12:09 GMT -4
Memorial day weekend? It took 3 or 4 days for my helicopter order to process, I am sure that there are a few people ordering baseplates and its taking a bit of time to get through everything and the 3 day weekend is going to slow it down a bit more. +1....yeah, the holiday plays a big role in the delay...hang in there to those who made an order....I am sure it'll be shipping soon.
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Post by HoverGuy on May 28, 2012 18:00:41 GMT -4
Glad I saw this thread , just placed an order for Chaos 600 parts. Take Care, Louie
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Post by wolfen on May 31, 2012 11:53:44 GMT -4
My order is still processing, are you kidding me, ordered on the 23rd, here it is the 31st, THERE IS NO EXCUSE.... NOT HOLIDAYS, NOT ANYTHING... I JUST CALLED THEM, THE PARTS ARE STILL IN CUSTOMS, SO THEY ARE POSTING ON THERE WEBSITE THAT THEY HAVE THEM IN STOCK, WHEN THEY REALLY DONT HAVE THEM PHYSICALLY IN THEIR WAREHOUSE. WHATS WRONG WITH THIS PICTURE...
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Post by t1602 on May 31, 2012 15:14:48 GMT -4
My order is still processing, are you kidding me, ordered on the 23rd, here it is the 31st, THERE IS NO EXCUSE.... NOT HOLIDAYS, NOT ANYTHING... I JUST CALLED THEM, THE PARTS ARE STILL IN CUSTOMS, SO THEY ARE POSTING ON THERE WEBSITE THAT THEY HAVE THEM IN STOCK, WHEN THEY REALLY DON'T HAVE THEM PHYSICALLY IN THEIR WAREHOUSE. WHATS WRONG WITH THIS PICTURE... I ordered tail blades on 3/21/12 showed in stock. Went back to see if they were shipped and then it said out of stock. They now say in stock again and my order still says processing. They took my money on the above date and I'm still waiting.
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Post by Dr. Evil on May 31, 2012 20:14:20 GMT -4
@ Wolfen, t1602...Guys...sorry to say all this happening to you guys. Please PM me your order/ticket #s and I will see what I can do. Thanks
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Post by osidak on May 31, 2012 20:54:57 GMT -4
Dr Evil - out of curiosity what is you relation to RCA? - If you are not an employee I am impressed with your willingness to act as a go between between them and Joe Public.... actually even if you are an employee I am impressed. Too many companies and the people that represent them don't give a (BAD WORD) and in a service based economy that is not too good
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Post by Dr. Evil on May 31, 2012 21:17:21 GMT -4
Dr Evil - out of curiosity what is you relation to RCA? - If you are not an employee I am impressed with your willingness to act as a go between between them and Joe Public.... actually even if you are an employee I am impressed. Too many companies and the people that represent them don't give a (BAD WORD) and in a service based economy that is not too good Thank you for your comment, I am not an employee of RCA. Been knowing Cliff for awhile now and love their products and customer service....so I guess you can call my services a "pay it forward" sort of a thing and I am just glad I can help others out.
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Post by wolfen on May 31, 2012 21:38:23 GMT -4
They have redeemed themselves greatly, it shows my item being shipped today shortly after i called them and Cliff called me back and apologized and said my item had shipped and he even refunded my money back for the item that I ordered, I respect that and still hope to do business with aerodyne again when I need something, thanks cliff
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Post by chitty024 on May 31, 2012 21:45:37 GMT -4
Well damn, I ordered mine on the 23rd as well and I still haven't seen anything but in processing. Tried calling today and it rang and rang then no sound. order # AB-9015 if anyone can help
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Post by Dr. Evil on May 31, 2012 22:33:39 GMT -4
Well damn, I ordered mine on the 23rd as well and I still haven't seen anything but in processing. Tried calling today and it rang and rang then no sound. order # AB-9015 if anyone can help I will try and find out something for you tomorrow.
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Post by Dr. Evil on May 31, 2012 22:35:00 GMT -4
They have redeemed themselves greatly, it shows my item being shipped today shortly after i called them and Cliff called me back and apologized and said my item had shipped and he even refunded my money back for the item that I ordered, I respect that and still hope to do business with aerodyne again when I need something, thanks cliff Glad it all worked out.
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Post by Dr. Evil on May 31, 2012 23:44:48 GMT -4
UPDATE! For anyone who placed an order for a baseplate, it will be ship out tomorrow.
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Post by chitty024 on Jun 1, 2012 9:22:47 GMT -4
UPDATE! For anyone who placed an order for a baseplate, it will be ship out tomorrow. Thanks evil! What was the hold up?
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Post by Dr. Evil on Jun 1, 2012 9:30:35 GMT -4
UPDATE! For anyone who placed an order for a baseplate, it will be ship out tomorrow. Thanks evil! What was the hold up? Not really sure, I think something got messed up in their computer system.
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Post by wildbird22 on Jul 6, 2012 23:39:46 GMT -4
I've been waiting for 500 size scale blades since October 2011. And all I get from RCA is lip service saying they will be in at the end of the month.....just just didn't say which month. Last time I called them about the 500 size scale blades, was around the first of July.....they still don't have them.
I'm done with RCA.
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